Contact information

Contact Us

We'd love to hear from you!

Whether you have a question about your order, need help choosing the right size, or simply want to say hello, our team is here to help.

Customer Support

Email: hello@romey.com.au

Response Time:

We aim to respond to all enquiries within 1–2 business days.

Our customer support hours are:
Monday – Friday
9:00 AM – 4:00 PM (AEST/AEDT)
Excluding Australian public holidays.

Before You Contact Us

To help us assist you as quickly as possible, please include:

  • Your full name

  • Your order number (if applicable)

  • A brief description of your enquiry

Follow Us

Stay up to date with new collections, giveaways, and behind-the-scenes moments by following ROMEY on our social media channels.