Terms of service

Terms of Service

Last Updated: July 2026

Welcome to ROMEY. By accessing or using our website and purchasing our products, you agree to be bound by these Terms of Service. Please read them carefully before using our website.

1. General

These Terms of Service apply to all visitors, customers, and users of the ROMEY website. By using our website, you agree to comply with these terms and all applicable Australian laws.

We reserve the right to update or modify these Terms of Service at any time. Changes will take effect immediately upon being published on our website.

2. Products

We make every effort to accurately display our products, colours, and descriptions. However, colours may vary slightly depending on your screen or device settings.

All products are subject to availability. We reserve the right to discontinue or limit the quantity of any product at any time without notice.

3. Pricing

All prices are listed in Australian Dollars (AUD) and include GST where applicable.

Prices may change without prior notice. We reserve the right to correct pricing errors or inaccuracies at any time.

4. Orders

After placing an order, you will receive an order confirmation email. This confirmation does not guarantee acceptance of your order.

We reserve the right to cancel or refuse any order for reasons including, but not limited to:

  • Product unavailability.

  • Incorrect pricing or product information.

  • Suspected fraudulent activity.

  • Payment issues.

If your order is cancelled after payment has been processed, you will receive a full refund.

5. Shipping

Shipping timeframes are estimates only and may vary due to courier delays or circumstances outside our control.

Once an order has been dispatched, responsibility for delivery rests with the shipping provider. We are not responsible for delays caused by the courier.

6. Returns & Refunds

Our Returns & Refund Policy forms part of these Terms of Service. Please refer to our Return & Refund Policy for information regarding returns, exchanges, and refunds.

Nothing in these Terms limits your rights under the Australian Consumer Law.

7. Intellectual Property

All content on this website, including photographs, logos, branding, product designs, graphics, text, and other materials, is the property of ROMEY unless otherwise stated.

No content may be copied, reproduced, distributed, or used without our prior written permission.

8. Website Use

You agree not to:

  • Use our website for any unlawful purpose.

  • Attempt to interfere with the operation or security of the website.

  • Copy or misuse our content or intellectual property.

  • Submit false or misleading information.

9. Limitation of Liability

To the fullest extent permitted by law, ROMEY will not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

Nothing in these Terms excludes any consumer guarantees that cannot legally be excluded under the Australian Consumer Law.

10. Privacy

Your personal information is handled in accordance with our Privacy Policy.

11. Governing Law

These Terms of Service are governed by the laws of Australia. Any disputes arising in connection with these Terms will be subject to the jurisdiction of the Australian courts.

12. Contact Us

If you have any questions regarding these Terms of Service, please contact us through the contact details provided on our website.